In one day, I’ve been reminded three times of the power of a thank you or job well done. Today, after facilitating a board retreat for a really neat group, I received a phone call from the Executive Director saying thank you and sharing positive feedback she heard from her board members. Jeff received a thank you voicemail from a national association thanking us for providing an article in a snap and saving the day. And, Tom received an email from a group thanking him for his flexibility and a job well done.
And you know … it made us feel great! We’re all strutting our stuff and kind of giddy today. A little bit of praise really does go a long way.
So, in addition to individual thank yous that I need to deliver, I wanted all of our fans to hear me say THANK YOU and JOB WELL DONE to the ><((“> team – Tom, Scott, Gayle, Jeff, Becca, Joe, Elizabeth and all of our partners that help us do great things for our clients. I believe that everyone at Catch Your Limit puts all of their heart and soul into their role. I truly do believe that. And, yes at times, we may make mistakes. But for the most part, we accomplish amazing things day after day after day and we’re like a family … at times we drive each other crazy but we do love and appreciate each other tremendously and have a lot of fun together.
And, one thing that we do that I want to share with the world (again) is our bell. We have an antique bell that is mounted on our reception area tin roof bar that we ring when we have good news, a celebration or a thank you.
The bell is there for us to ring for each other and for us to ring for ourselves. And, in our culture ringing the bell for yourself is encouraged. Someone walks up to the bell, rings it and everyone stops what they’re doing and gathers around the bar. We love it when someone shares good news or tells us that they’ve gotten rave reviews from a client … we can all join in the fun and celebration. And, we love to ring it for each other. This simple thing helps us to communicate what we’re doing right and in those moments, bonds are created.
And, although we do celebrate internally, I have to admit, I’d love to hear that bell ring even more. And, I hope the praise from our clients keeps pouring in … it truly is powerful and inspires us all to keep catching our limit!
><(("> Melissa Laughon
Melissa is a ><(("> Team Member at Catch Your Limit, a management consulting firm with offices in Tallahassee, Florida and Richmond, Virginia. To learn more, visit www.catchyourlimit.com.